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Refund Policy

Careareus Counseling and Wellness Center LLC (CCWC) will take any copay or full self pay fee at the beginning of session or after session completion. This will depend on the billing department.

Careareus Counseling and Wellness Center Does not offer refund for any session that has been started or completed. If you were dissatisfied with your services, then you have every right to discontinue your future sessions with CCWC. You can contact us and let us know that you want to discontinue. If you do not call, and you have not schedule another session or attended your next session that was previously scheduled, after a three week duration, then CCWC will assume that your voluntarily discontinued your enrollment in counseling.

We have a no show rate of $150.00 dollar for any session that was not reschedule and missed. You must cancel or reschedule your session 24 hours ahead of notice. 

For example, if your session was at 8am on Friday, then you would have the cancel or reschedule the session 8am or earlier on Thursday.

Please contact us if you have further questions: Contact@careareus-cwc.org.

Business Hours

Monday – Friday: 8:00 AM – 5:00 PM

Saturday– Sunday: Closed

After-Hours Communication Policy

Voicemail messages, emails, and other non-urgent communications received outside of normal business hours will be returned on the next business day.

Phone: 334-851-8662

Fax: 334-460-9811

IN CASE OF A EMERGENCY

Please note that this practice does not provide emergency or crisis services.

If you are experiencing a mental health emergency, having thoughts of harming yourself or others, or require immediate assistance,

call 911, go to the nearest emergency room, or contact the 988 Suicide & Crisis Lifeline by dialing 988.

Additional Numbers and Contacts if Needed

National Domestic Violence Hotline: (800) 799-7233

National Sexual Assault Hotline: (800) 656-4673

Mental Health 24 hr. line : 256-764-3431

The Crisis Center 205-323-7777 (24 hrs.) TEXT 205-328-5465      

Teen Link 205-328-LINK (5465) 

The Trevor Project 866-488-7386                      

The National Suicide Prevention Lifeline 800 ­273-TALK (8255) OR text TALK to 741741

Tele Health Services 

Counseling Services

 

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